Real-World Use Cases
Wire Transfer Fraud & Payment Redirection
Scenario
Financial institutions process thousands of wire transfers daily. Attackers impersonate clients, correspondent banks, or internal approvers to redirect high-value payments. A single successful BEC can cost millions.
Example Implementation
Helios Content Intelligence detects wire instruction changes, SWIFT detail modifications, and payment redirection language
Sender Reputation Graph maps client and correspondent bank communication patterns and flags anomalies
VIP Protection applied to CFO, Treasurer, Head of Ops, and wire desk leads
Potential Outcomes
Sub-second analysis on all payment-related communications
Full evidence trail for regulatory examination and internal audit
Customer Impersonation & Account Takeover
Scenario
Attackers impersonate the bank in emails to customers, directing them to credential harvesting pages that clone online banking portals. Compromised customer accounts are drained or used for money laundering.
Example Implementation
Helios URL Rewriting intercepts and sandboxes all outbound and inbound links referencing banking portal domains
Phish Report Button enables staff to report suspicious emails claiming to be from customers or regulators Solution: Helios protects both employee-facing and customer-facing email channels
Content Intelligence detects brand impersonation in emails mimicking the institution's communications
Potential Outcomes
Zero customer credential compromises originating from bank email channels
Reduced customer complaints and fraud losses
Third-Party & Vendor Payment Fraud
Scenario
Banks work with hundreds of technology vendors, legal firms, and service providers. Attackers impersonate these vendors to redirect recurring payments or inject malware through contract documents.
Example Implementation
Helios flags emails from domains mimicking registered vendor and legal counsel addresses
Attachment Sandboxing detonates files disguised as contracts, invoices, and regulatory filings
Sender Reputation Graph tracks vendor payment communication history and flags first-time senders on payment threads Solution: Helios prevents vendor fraud and malware injection through third-party communications
Potential Outcomes
Prevented fraudulent vendor payment redirections
Clean document pipeline for legal and procurement teams
Compliance Frameworks
