Real-World Use Cases
Phishing Targeting Flight Ops & Dispatch Teams
Challenge
Airlines process thousands of operational emails daily between dispatch, crew scheduling, and maintenance. A single spoofed NOC or dispatch email can trigger cascading delays or safety incidents.
Example Implementation
Helios Content Intelligence scans all ops-related email for impersonation of internal dispatch, crew management, and ATC coordination addresses
Sender Reputation Graph flags new or anomalous senders claiming to be ground ops or maintenance vendors
VIP Protection applied to Chief Pilot, VP Operations, and dispatch leads Solution: Helios auto-quarantines spoofed ops emails before they reach dispatch consoles
Potential Outcomes
Zero disruption to flight operations from email-based attacks
Full audit trail and evidence for ICAO/TSA compliance
BEC Targeting Aviation Procurement & MRO Payment
Challenge
MRO (Maintenance, Repair, Overhaul) invoices run into millions. Attackers spoof MRO vendors to redirect wire payments for engine overhauls, parts orders, and ground equipment.
Example Implementation
Helios flags invoice-bearing emails from new or slightly altered MRO vendor domains
Sender Reputation Graph cross-references vendor payment history and domain age
Risk Orchestrator escalates high-value wire change requests for LLM semantic analysis Solution: Helios catches invoice redirection and vendor impersonation before finance acts
Potential Outcomes
Prevent fraudulent MRO payment redirections
Reduce false positives on legitimate vendor communications
Credential Phishing Targeting Airline Staff Portals
Challenge
Airlines operate crew portals, booking systems, and loyalty platforms. Credential phishing targeting these portals gives attackers access to passenger PII, crew scheduling, and payment systems.
Example Implementation
Helios URL Rewriting intercepts and sandboxes links impersonating crew portal login pages
Content Intelligence detects credential harvesting language patterns in Arabic and English
Attachment Sandboxing detonates files disguised as crew roster updates or training materials Solution: Helios blocks credential harvesting before staff interact with malicious content
Potential Outcomes
Zero credential compromises via email
Passenger PII and loyalty data protected
Compliance Frameworks
